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Carwash -- Unsolicited!

 
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jabailo



Joined: 20 Mar 2006
Posts: 1273
Location: Kent (East Hill), WA

PostPosted: Wed Apr 09, 2008 4:56 pm    Post subject: Carwash -- Unsolicited! Reply with quote

This is one that ended up on the plus side for me, but it shouldn't have.

I went to a local carwash to use the vacuums. I wanted to get rid of a lot of debris in my trunk. I went to the first machine, and put in 2 quarters. Sounded fine. Then...oops...the third quarter kind of went sideways...so, mmm, I wasn't sure and it didn't start, so I figured I would risk one more. Nope. Nothing. And, then I notice there is no coin return -- no button, no return slot!

Ok. What are the odds since there seem to be a lot of people here...so I go to the other side of the island and use that vacuum. Takes my 3 quarters fine...but no suction worth using!

I look for a phone number...email...website...company name? Nothing. For some reason though, I store it in my memory to get in contact with Brown Bear.

So, I get home, fire up the email and write a note to Brown Bear Car Wash about their facility on Kent East Hill. They write back: what facility?

Oops. I go back there to check it out...and sure enough, it kind of has the style of a Brown Bear, but no signs.

I write back and send apologies. Hoping to save the situation, I recommend that they consider buying the carwash and making it a Brown Bear so this never happens to me again!

They like the idea and say they have been looking for a place on Kent East Hill! They ask for my address to send me some free coupons!

Score! (Although, I believe that people who scout out new franchise locations are paid somewhat more, typically...but then again, the catch phrase is The First One Is Free!)
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